Our Terms

  • All items are offered subject to availability.

  • All books are listed in Australian dollars.

  • We request prepayment for all orders.

  • Postage and packaging is extra and we will advise the cost.

  • We attempt to describe our books as accurately as possible, right down to almost inconsequential flaws. We feel we have to do this because we are your ‘eyes’ when you can’t handle the book yourself. Occasionally, however, we might miss something. If you are not happy with the book because we have not described a flaw accurately, or if there is a publisher’s fault or other flaw that we did not pick up, we will refund if you advise us within a reasonable time. Please contact us first rather than just sending the book back.

  • We will not refund if you change your mind, or if you already have a copy on your shelves, or if you do not like the contents.

  • We are happy to put books on hold, but if we do not receive payment for online orders within three days or within two weeks for cheque or money order, and have not heard from you, we will assume you are no longer interested in the book and will return it to the shelves. We will not chase you up.

  • We accept Visa, Mastercard and Amex. We also accept cheques and money orders from Australian customers.

  • We DO NOT accept cheques in foreign currency or direct payment and we do not have Paypal facilities.

  • Credit card payments will be processed by Alexander Fax Booksellers and this is the name that will appear on your statement. All payments will be debited in Australian dollars.

  • All orders will be accompanied by a fully itemised invoice (tax invoice for Australian orders).